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Debit Cards

Waiting for a new card is a thing of the past! Don’t wait on a physical card – add it to your digital wallet now.

Live life uninterrupted with a digitally issued card

Waiting for a new card to arrive? With digitally issued and reissued cards, the wait is over. Forever. Now you can add a new or lost/stolen replacement card to your digital wallet before its physical version arrives in the mail, letting you start or resume purchases. And just like any other card you’ve previously added to your digital wallet, it’s a quick, secure and seamless experience.

Fast
Quickly apply for and start using your digital card as you wait for the physical one in the mail.

Easy
Once issued, quickly and easily add the digital version of your card to your digital wallet using any internet-enabled device.

Secure

Avoid fraud by blocking transactions present on the card until your physical card is activated.

Seamless
Enjoy full integration with your digital wallet and online account to ensure a simple and smooth experience.

How to easily add a card to your digital wallet

Step 1 - Request a New Card
Request a new card to get started – whether it’s for a brand-new one or a replacement for one that was lost or stolen.
Step 2 - Check Your Texts
Next you’ll receive a text message with a link to access your new card. Tap the link to get started! It will open a new webpage.
Step 3 - Follow the Prompts
The link you are texted takes you to a secure web page. Follow the prompts on screen to easily and safely activate your new card.
Step 4 - Start Spending
Then add your new card immediately to your digital wallet, and you can start using it wherever digital payments are accepted.

Your Space City CU Debit Card

With a Space City CU VISA Debit Card, you can earn rewards for buying the things you need every day.

Learn More

Find an ATM location near you!

Learn More

What’s an EMV chip card?

We all use our debit and credit cards for shopping, eating out, and buying groceries. Now, you can do so with the added security benefits of an EMV chip card (which stands for Europay, MasterCard, and Visa) — which is a global standard for credit cards that uses computer chips to authenticate (and secure) chip-card transactions. You probably have a lot of questions. The new cards are nearly impossible to counterfeit, and travel will be even easier in more than 130 countries where chip cards are already used. EMV chip cards do everything magnetic stripe cards do but even more securely; plus, you are still protected from fraud by Visa’s Zero-Liability policy.
U.S. card companies are making the transition from magnetic stripe technology to cards with chips. Chip cards are payment cards that have an embedded chip, offering increased security when your customers use the chip to pay in-store. Chip cards are based on a global card payment standard called EMV, which stands for Europay, MasterCard, and Visa, and are currently used in more than 80 countries around the world. The United States is now in the process of making the migration to EMV technology.
In an effort to reduce fraud, EMV Chips are becoming the standard for integrated circuit cards (IC cards), IC card-capable point-of-sale terminals, and automated teller machines. Chip card transactions offer advanced security for in-store payments by making every transaction unique. Chip cards are also much harder to counterfeit or copy. If the card data and one-time card are stolen, the information cannot be used to create counterfeit cards and commit fraud.

To activate your new EMV Chip Card and/or set your pin number, please call: 1-800-992-3808.

Please follow the steps below to report your debit card lost or stolen.
 
  1. To report your debit card as lost or stolen Monday through Friday from 9:00 a.m.–5:30 p.m. or Saturday from 9:00 a.m.–1:00 p.m., call 713-222-1244. If you need to contact us regarding your lost or stolen debit card outside of those hours, please call: 1-800-472-3272. This is our 24-hour toll-free after-hour number. Our associates can assist with closing your card. After your card is closed, no more transactions will be authorized.
  2. Contact the credit union the next business day either by email (MemberServices@SpaceCityCU.com) or by phone (713-222-1244) to verify the most recent transactions on your account and request a new card.
  3. When you get your new card, it will have a brand new card number. Please make sure to update any recurring charges tied to your previous card number.
Please follow the steps below to report unauthorized charges on your account.
 
  1. To report unauthorized transactions on your account, it is imperative that you contact us as soon as possible. You can contact us Monday through Friday from 9:00 a.m.–5:30 p.m. or Saturday from 9:00 a.m.–1:00 p.m. by calling 713-222-1244. If you need to contact us regarding unauthorized activity on your debit card after-hour, please call: 1-800-472-3272. This is our 24-hour toll-free after-hour number. Our associates can assist with closing your card. After your card is closed, no more new transactions will be authorized.
  2. Contact the credit union the next business day either by email (MemberServices@SpaceCityCU.com) or by phone (713-222-1244) to verify your most recent transactions, dispute the charges on your account, and request a new card.
  3. When you get your new card, it will have a brand new card number. Please make sure to update any recurring charges tied to your previous card number.

Need a New Debit Card?

Fill out this form if you need to request a new or replacement 
debit card.







    Is this a new card or replacement card?

    By signing below, I/We hereby certify that everything I/We have stated above is correct to the best of my/our knowledge. By signing below, I/We authorize Space City CU to check my/our credit and verify my/our employment or any other information that I/We have provided to Space City CU. The credit union reserves the right to deny services to any person when deemed appropriate, especially concerning safeguarding member assets. TeleCheck, credit reports, and other methods may be utilized to determine whether or not to provide services to members.



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